Returns + Exchanges
You have the right to request an exchange or refund for items(s) that you have bought within 14 calendar days. This period begins the day following the day you receive your items. Return requests will not be accepted after this period. Returns are sent at your own expense.
Refunds will be processed within 30 days after receiving your returned items.
Our conditions: we will accept your exchange or return with pleasure when you respect the following points:
o The return is registered and authorized by us
o We provide maximum one return authorization number per order
o Each product is unused and bears no sign of wear and tear
o The original packaging is included and is in a good condition
We do request that you notify us within two months if a product is faulty. After this period complaints will not be accepted.
Each party shall have the right to cancel a sale in case of a material breach by the other party of these terms and conditions. This means for example that we can cancel a sale if you are not a consumer or if your payments is, or appears to be, fraudulent.